Returns, Refunds & Replacements Policy Michelle Fey Fine Art
At Michelle Fey Fine Art, each artwork is custom made to order, produced using museum-grade materials, and carefully packaged to ensure it arrives in perfect condition.
Buy with Confidence I want you to fall in love with your artwork — and I believe you will. But if for any reason it isn't quite right for your space, I offer a 30 day return policy. Simply return the artwork in its original condition and packaging, and I will refund your full purchase price. Return postage and handling costs are the responsibility of the buyer.
Before you purchase To help ensure a confident choice, I offer:
- Free wall mock-ups — Email a photo of your wall (plus a reference measurement) and the artwork title to info@michellefey.com
- Personal guidance — Advice on sizing, presentation, paper type, and finish
Damaged or Faulty Items If your artwork arrives damaged or faulty, I will arrange a replacement at no cost to you. Please contact info@michellefey.com within 5 days of delivery and include your order number, a brief description of the issue, and clear photos of the artwork and packaging.
Legal Compliance This policy is provided in accordance with the New Zealand Consumer Guarantees Act 1993.
A Final Note
Each artwork is part of my creative practice and produced to the highest archival standard so it can be enjoyed for years to come. Thank you for supporting bespoke, made-to-order fine art.
