Privacy Policy

Last updated: September 19, 2025

At Michelle Fey Photography, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, purchase products, or interact with us (the “Services”). Please read carefully.

• We may update this Privacy Policy at any time to reflect changes in our practices or laws. Updates will appear here with a revised date.
• We collect information you provide directly, including: your name, address, phone, email, billing and shipping details, payment confirmations, account login details (username, password, security info), loyalty points, referrals, reviews, gift card information, purchases, and any messages or customer support queries you send us.
• We collect information automatically, including: device type, browser, IP address, network details, geolocation based on technical measures, usage activity (pages viewed, cart activity, purchases, ads clicked), and interactions with our emails. This is often collected with cookies, pixels, and similar technologies.
• We may also collect information from third parties, including: Shopify (our website host), payment processors (credit/debit card or bank details for payments), shipping providers, cloud storage and IT service providers, customer support partners, data analytics services, and marketing/advertising partners.
• We use your personal information to: process and fulfill orders, ship products, handle returns and exchanges, manage your account, send order or account updates, personalise your shopping experience, provide customer support, detect and prevent fraud or malicious activity, meet legal obligations, improve our site and services, and (if you consent) send marketing emails, texts, or mail about promotions or offers.
• We may share your personal information with: vendors and service providers who run payments, analytics, hosting, customer support, shipping, and marketing; business and advertising partners; affiliates or within our business group; in response to legal obligations or enforcement (subpoenas, warrants, regulations); or with your consent when you use features like reviews or social media integrations. We do not sell your personal information.
• We use cookies and tracking technologies to run and improve our Site, remember your preferences, analyze user interaction, support advertising and marketing, and personalize your experience. You may block or delete cookies in your browser, but some features may not work correctly. Blocking cookies may also not prevent all data sharing with partners.
• While your browser may allow you to send “Do Not Track” signals, our Site is not currently designed to respond to them. For more about this, see www.allaboutdnt.com.
• You may have rights over your personal information depending on your location, including: the right to access/know what data we hold, the right to correct inaccuracies, the right to delete your information, the right to request a copy or transfer of your data, the right to opt out of data “sale,” “sharing,” or targeted advertising, the right to restrict or object to processing, the right to withdraw consent, the right to appeal if we deny a request, and the right to manage your marketing communication preferences (unsubscribe anytime). We will not discriminate against you for exercising your rights. We may verify your identity before processing a request.
• You may appoint an authorised agent to act on your behalf for certain requests, but we may require proof of authorisation and additional verification. We will respond to requests within legally required timeframes.
• If you share reviews, testimonials, or other user-generated content publicly on our Site, it may be visible to anyone and could be used by others beyond our control. We are not responsible for the privacy of information you choose to make public.
• Our Site may link to third-party websites or platforms (e.g., social media, other businesses). These sites have their own privacy policies and practices, which we do not control or guarantee. Please review their policies when visiting them.
• Our Services are not directed to children, and we do not knowingly collect personal data from individuals under 16 years old. If you believe your child has provided us with personal information, contact us and we will delete it. We do not knowingly “sell” or “share” the personal data of minors.
• We apply reasonable security measures to protect your data, but no system is 100% secure. Information sent online may not be secure in transit. Do not send sensitive information over insecure channels.
• We retain your information only as long as needed to provide Services, maintain your account, comply with laws, resolve disputes, or enforce agreements.
• If you are outside New Zealand, your data may be transferred, processed, or stored overseas. When required by law, we use safeguards such as the European Commission’s Standard Contractual Clauses or equivalent protections.
• If you have complaints about how we process your information, please contact us. If unresolved, you may appeal or lodge a complaint with your local data protection authority (EEA users can find a list of authorities online).
• For all questions, requests, or complaints about your personal information or this Privacy Policy, contact us at:

Michelle Fey Photography
📧 info@michellefey.com